1. Who we are
Slow N Steady provides training plans, workout execution, activity recording, progress analysis, device handoffs, and account-backed purchases. Questions about this policy or your data can be sent to support@slownsteady.app.
2. Information we collect
- Account information: name, email address, sign-in provider, and a unique account identifier.
- Training and fitness information: plan selections, schedule, thresholds you enter, favorite workouts, completed activities, duration, distance, pace, power, cadence, speed, perceived effort, notes, and training analysis.
- Precise location and motion: GPS route, distance, speed, pace, elevation, and motion-derived cadence for an outdoor activity when you choose to record it and grant permission.
- Connected-device information: nearby Bluetooth trainer or power-sensor identifiers, capabilities, connection status, and workout telemetry used to run and record a ride.
- Purchase history: the product, provider, status, purchase date, and provider transaction references needed to verify access, restore purchases, handle refunds or revocations, and prevent duplicate grants.
- User content and support information: workout notes and information you include when contacting support.
3. How we use information
We use this information to create and secure your account; sync your plans and training history; calculate workout and training feedback; record activities; connect supported devices; schedule Apple Watch workouts; verify purchases and entitlements; provide recovery and refund support; troubleshoot problems; prevent fraud and abuse; and comply with legal and accounting requirements.
Slow N Steady does not sell personal information. We do not use your data for cross-app tracking or targeted advertising, and the app does not include third-party advertising.
4. Location, fitness, and Apple Watch
Location and motion access is requested only when a feature needs it. You can deny or later change these permissions in iOS Settings, but route, pace, distance, elevation, or cadence features may be limited. Signed-in activity records, including routes when present, can be synchronized to your Slow N Steady account.
Slow N Steady can create structured workouts for Apple Watch through Apple's Workout scheduling system. The app does not import your Apple Health records into Slow N Steady.
5. Service providers and purchase platforms
We use service providers only as needed to run the product:
- Google Firebase for authentication, cloud data storage, server functions, and abuse protection; and Google Sign-In when you choose it.
- Apple for Sign in with Apple, App Store purchases, purchase restoration, refund requests, and Apple Watch workout scheduling.
- Stripe for purchases made on the Slow N Steady website. Slow N Steady does not receive or store your full card number.
- Cloudflare and our hosting providers for domain, website, email routing, delivery, and security services.
These providers process information under their own terms and privacy policies. We may also disclose information when legally required, to protect users or the service, or as part of a business transfer subject to appropriate safeguards.
6. Retention and account deletion
Account profile and training data is retained while your account is active and as needed to provide the service. You can permanently delete the account in the iOS app at You → Account → Delete Account. The deletion flow requires a recent sign-in and removes the Firebase identity, profile, schedules, workouts, logs, activities, and other training data associated with that account.
Restricted purchase and billing records may be retained after account deletion for refunds, disputes, tax, accounting, fraud prevention, legal compliance, and verified purchase recovery. A protected, non-public deletion record may be retained so a delayed payment event cannot recreate a deleted profile. Purchase recovery restores only an eligible active entitlement; it does not restore deleted profile or training data.
7. Your choices
- Review or update profile and training settings in the app.
- Manage location, motion, Bluetooth, and workout permissions in iOS Settings.
- Request purchase help, correction, access, or deletion assistance at support@slownsteady.app.
- Delete your account and training data from inside the app.
Some requests may require identity verification. Rights vary by location, and we will honor applicable privacy law.
8. Security, children, and changes
We use technical and organizational safeguards designed to protect personal information, but no transmission or storage system can be guaranteed completely secure. Slow N Steady is not directed to children under 13, and we do not knowingly collect their personal information.
We may update this policy when the app, providers, or legal requirements change. Material changes will be posted here with a new effective date.